Privacy policy
Last updated 13 November 2026
What we collectWhat we do not collectHow we use itWho we share it withHow long we keep itYour rights
Franta Ventures respects your privacy. This policy explains what we collect, why, and your rights under Ghana's Data Protection Act, 2012 (Act 843).
What we collect
- Your name, phone number and, if you give it, your email address.
- Your delivery area and address when you choose delivery.
- Details of your orders and repair bookings.
- If you create an account, a securely scrambled (hashed) version of your password. We cannot read your password.
What we do not collect
We do not see or store your full card number or mobile money PIN. Payments are handled by Paystack.
How we use it
- To process and deliver your orders and repairs.
- To send you order and repair updates by SMS.
- To answer your questions and handle returns.
- We do not sell your information to anyone.
Who we share it with
- Paystack, to process your payment.
- Our delivery riders, who receive your name, phone number and address for your delivery only.
How long we keep it
We keep order records for as long as the law requires for accounting. You can ask us to delete your account at any time.
Your rights
You can ask to see, correct or delete the personal information we hold about you. Contact us at info.store@frantaben.com.
