Delivery & collection
Last updated 13 November 2026
Collect from a shop
- Choose "Collect in shop" at checkout and pick the shop. Collection is free.
- Your order is usually ready within 30 minutes during opening hours. We send an SMS when it is ready.
- Bring your order number and the phone number used to order.
Delivery
- Enter your area at checkout to see the delivery price before you pay.
- Some products, some areas and orders above a set amount qualify for free delivery. When this applies, checkout shows it.
- Our rider calls you before arriving. Please make sure your phone is on.
- Delivery times shown at checkout are estimates. Bad weather and traffic can cause delays.
Missed deliveries
If we cannot reach you, we will try again or keep the order at the shop for you to collect.
