Effective Date: 14th April 2025

Introduction

Franta Ventures, operating in as Franeben Ventures & Cyborg Enterprise and based in Kojokrom, Sekondi-Takoradi, Ghana, is committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or make purchases through our platform.

Information We Collect

We collect certain types of personal information from users in order to operate effectively and provide you with the best experience. This includes your name, email address, phone number, delivery address, order history, and payment details, which are securely handled through Paystack. We may also collect customer account data and limited device information such as your IP address through analytics or security tools to ensure safety and monitor performance.

How and Why We Collect Your Information

Your information is collected when you register an account on our website, place an order, submit a contact form, or interact with us through analytics tools integrated into our platform. We use this information primarily to process your orders, provide customer service, manage your user account, communicate with you, and support internal business operations such as marketing and service improvements.

Who We Share Your Data With

To provide these services, we may share your data with trusted third-party service providers. This includes payment processors like Paystack, which handle your transaction securely, and delivery companies that ensure your order is shipped to your correct address. We do not sell or rent your personal information to any third parties.

Cookies and Tracking

At this time, our website does not use cookies or external tracking tools to monitor your browsing behavior. However, we reserve the right to include such features in the future, in which case this policy will be updated accordingly.

Data Security

We are committed to safeguarding your information. Our website uses SSL encryption to secure your data during transmission, and we follow best practices to protect it against unauthorized access or disclosure. Payment information is never stored on our servers and is processed by Paystack through a secure payment gateway.

Your Rights

As a customer, you have the right to request access to the data we hold about you. You may also request to have your information updated or deleted from our system. If you would like to make such a request, please contact us through the business contact information available on our website.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, we encourage you to reach out using the contact information provided on our website. We are happy to assist with any privacy-related inquiries.

Changes to This Policy

This Privacy Policy may be updated occasionally to reflect changes in our services or legal obligations. Any changes will be posted on this page with a new effective date.